Privacy Policy for electrician serving 1234 Barton Springs Rd, Austin, TX, US

This Privacy Notice explains how electrician ("us") handles and protects personal data when you use our website or request our locksmith services in 1234 Barton Springs Rd, Austin, TX, US including emergency call-outs, lock repairs and security work.

We keep things straightforward: we only use information that we need to act promptly, confirm you are entitled to request access or lock work, complete the job safely, and meet our legal and operational responsibilities.

About us and when this policy applies

electrician is a local locksmith business covering 1234 Barton Springs Rd, Austin, TX, US and nearby districts. This notice applies when you:

• use our website;
• ask for pricing or arrange an appointment (especially out-of-hours emergencies);
• communicate with us (e.g., web form or in person);
• provide feedback.

We handle personal data under the UK General Data Protection Regulation and the Data Protection Act 2018.

What information we collect

The specific data we collect depends on the type of work you request (emergency entry is different to a booked lock change).

How we use your information and the legal reasons for doing so

We use your data to deliver services, keep records, and run our business. Where relevant, we rely on lawful bases such as performance of a contract, compliance with legal duties, and legitimate interests (balanced against your rights).

Access verification for entry and lock work in 1234 Barton Springs Rd, Austin, TX, US

Because locksmith work can involve access to premises and security changes, we may need to confirm you are entitled to request the work. This is particularly relevant for lockouts, lost keys, and burglary-related work.

Depending on the situation, we may ask for appropriate confirmation such as:

• photo ID showing your name; and/or
• evidence linking you to the address (e.g., a tenancy document or recent bill, or confirmation from a landlord/agent); and/or
• confirmation from a relevant party (for example, a landlord, letting agent, or facilities manager for commercial premises).

We keep this proportionate, often noting that checks were completed rather than retaining full copies.

Sharing your information

We never sell your information. We may share it where necessary to provide services or meet legal obligations, for example with:

• payment and invoicing services;
• lock and parts suppliers (e.g., sourcing cylinders or multipoint mechanisms);
• website hosting and IT providers;
• insurers and professional advisers (for claims or advice);
• subcontractors (only where needed to deliver the service, with appropriate controls).

We share only what is necessary for the specific purpose.

International transfers

Some providers (such as cloud hosting or email platforms) may process data outside the UK. Where a restricted transfer applies, we use appropriate safeguards (for example, international transfer safeguards or equivalent arrangements).

Data retention

We keep personal data only for as long as needed for the purposes described above, including legal and accounting requirements.

By way of example:

• Invoices and job records: often retained for up to six years to meet tax and accounting requirements.
• Guarantee/warranty support: retained for the duration of any warranty plus a reasonable period for administration and dispute resolution.
• Verification notes: kept only as long as needed to demonstrate responsible practice and address disputes, then minimised or deleted.

Keeping your data safe

We use reasonable security measures appropriate to a mobile service business, such as:

• access controls on devices and accounts;
• secure storage of digital records;
• limiting access to customer details;
• secure deletion when information is no longer needed.

No system is 100% secure, but we work to reduce risk and respond appropriately to suspected incidents.

Your rights

You have rights over your personal data, including the right to:

• access your data;
• correct inaccurate data;
• request erasure (in certain circumstances);
• restrict processing;
• data portability (where applicable);
• object to processing based on legitimate interests; and
• withdraw consent where we rely on consent.

If you want to exercise a right, we may need to verify your identity and will respond within the required timeframes.

Marketing preferences

If you opt in to hear about services (for example, security upgrades), you can opt out at any time. We keep marketing proportionate and relevant.

Cookies and website analytics

Our website may use cookies and similar technologies to:

• keep the site working properly (essential cookies);
• analyse how the site is used and improve it (analytics cookies, where used).

Where required, we provide controls to accept or reject non-essential cookies.

Reviews and public feedback

If you leave a review on a third-party platform, your review is processed under that platform's privacy terms. If we display reviews on our website, we generally show only publicly available information (e.g., name or initial, star rating, and review text where permitted).

Children's data

Our services are generally intended for adults requesting work on a property they occupy or manage. If we become aware we have collected a child's personal data inappropriately, we will take steps to delete it.

Changes to this notice

We may update this notice from time to time to reflect changes in services, legal requirements, or how we process data. The last updated date at the top shows when it was last updated.